Privacy Policy

Effective Date: 19-07-2024

Vetzy is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the "Services").

Information We Collect

• Personal Information: When you register for an account, schedule consultations, or make purchases, we may collect personal information such as your name, email address, phone number, and payment information.
• Medical Information: During consultations, you may provide information about your pet's health history and current condition, which is essential for our veterinarians to provide appropriate care.
• Usage Information: We collect data about your interactions with our Services, including device information, IP addresses, and usage patterns.

How We Use Your Information

• To Provide Services: We use your information to deliver veterinary consultations, process payments, and fulfill medication orders.
• Improving Services: Analyzing usage data helps us enhance our Services, tailor content, and improve user experience.
• Communications: We may send you service-related communications, updates, and promotional offers based on your preferences.

Information Sharing

• Service Providers: We may share information with third-party service providers to facilitate our Services (e.g., hosting providers, payment processors).
• Legal Compliance: We may disclose information when required by law or to protect our legal rights.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure.

Your Choices

• Account Information: You can update your account information and communication preferences at any time.
• Cookies: You may adjust your browser settings to refuse cookies, but this may limit access to certain features.

Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or by posting a prominent notice on our website.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Email: Admin@vetzy.ae

By using Vetzy's Services, you consent to the collection and use of your information as described in this Privacy Policy.